Shipping policy
Shipping Policy
Thank you for shopping with BearDry. We do our best to ensure your order is shipped quickly, safely, and reliably.
1. Processing Time
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Orders are processed within 1–3 business days after payment confirmation.
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Orders placed on weekends or holidays are processed the next business day.
2. Shipping Times
We ship to most countries worldwide.
| Region | Estimated Delivery Time |
|---|---|
| United States & Canada | 5–14 business days |
| Europe | 7–14 business days |
| United Kingdom | 1–4 business days |
| Australia & New Zealand | 10-20 business days |
| Rest of World | 10–20 business days |
Note: These are estimates and may vary due to customs delays, weather, or carrier issues.
3. Shipping Costs
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Shipping fees are calculated at checkout based on your address and order weight.
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Orders over £75 may qualify for free shipping in the UK.
4. Tracking Your Order
Once your order ships, you will receive an email with a tracking number.
You can track your order through our tracking portal or your carrier’s website.
5. Customs, Duties & Taxes
International orders may be subject to customs fees or import taxes, which are the responsibility of the buyer.
BearDry is not responsible for delays or fees incurred by customs.
6. Lost or Delayed Packages
If your order hasn’t arrived within the estimated timeframe:
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Check your tracking details.
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Contact the shipping carrier.
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If unresolved after 20 business days, contact us at team@beardrystore.com and we’ll assist you.
7. Address Errors
We are not responsible for lost packages due to incorrect shipping information. Please double-check your address before checkout.